MacBook Air Hard Drive Data Recovery – Stuck on Apple Logo & Boot Failure

A MacBook Air user from Newcastle Upon Tyne contacted Newcastle Data Recovery after their MacBook Air failed to boot. The reported issues included:

  • The MacBook Air gets stuck on the Apple logo and does not proceed to the login screen.
  • The user tried restarting in Safe Mode and Recovery Mode, but the issue persisted.
  • Disk Utility failed to repair the drive, indicating possible file system corruption or SSD failure.
  • The client had critical work files, personal photos, and university documents on the drive with no backup.

Since Mac startup issues often stem from SSD corruption, APFS file system errors, or NAND degradation, specialized forensic data recovery was required.

Our Expertise in MacBook Air SSD Data Recovery

With 25 years of experience, Newcastle Data Recovery specialises in:
✔ Recovering data from non-booting MacBook Air laptops
✔ Restoring macOS file systems (APFS, HFS+, etc.)
✔ Using advanced chip-level SSD recovery tools (Acelabs PC3000, Atola Insight, RapidSpar)

Diagnosis & Recovery Process

Upon receiving the MacBook Air, our engineers conducted a detailed forensic assessment. The key findings included:

  • The SSD was detected in Disk Utility but showed as “uninitialised”, indicating APFS corruption.
  • The system logs showed kernel panics, confirming macOS boot failure.
  • SMART diagnostics showed SSD wear, but the NAND memory was intact.

To successfully recover the client’s critical data, we implemented a multi-step forensic SSD recovery strategy:

Step 1: Secure Imaging & Logical Recovery

  • Used Acelabs PC3000 Mac Edition to create a bit-for-bit forensic clone of the SSD.
  • Used DeepSpar Disk Imager to bypass bad NAND memory cells and extract recoverable data.

Step 2: APFS File System Repair & Data Extraction

  • Used UFS Explorer and R-Studio for Mac to repair corrupted APFS structures.
  • Extracted documents, photos, emails, and software settings.

Step 3: Data Validation & Secure Transfer

  • Verified all recovered files for integrity and usability.
  • Transferred recovered data to an external SSD and provided Mac-friendly file organization.

The Result

We successfully recovered 99.2% of the client’s lost data, including:
✅ University coursework, research papers, and presentations
✅ Personal and work-related documents
✅ Photos, videos, and music files

The client was able to transfer their recovered data to a new Mac without any permanent loss.

Why Choose Newcastle Data Recovery for MacBook Air Data Recovery?

✅ 25 Years of Expertise – Specialists in Mac SSD and APFS file system recovery.
✅ Forensic-Level Data Extraction – Recovering files from failed macOS boot drives.
✅ Fast, Affordable, & Reliable Service – Offering the best value data recovery in the UK.

If your MacBook Air is stuck on the Apple logo and won’t boot, contact Newcastle Data Recovery today for expert Mac data recovery services!

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