Hitachi Hard Drive Data Recovery – Impact Damage & Mechanical Failure

A business client from Newcastle Upon Tyne contacted Newcastle Data Recovery after their Hitachi hard drive stopped working following an accidental drop. The reported issues included:

• The hard drive won’t spin up and is completely unresponsive.
• Clicking and beeping noises were coming from the drive when connected.
• The drive was not recognised by the BIOS or operating system.
• The hard drive contained business-critical data, including work databases, project files, and accounting records.
• The client had no backup of the data, making professional recovery essential.

Since clicking noises indicate internal mechanical failure—such as read/write head crashes, spindle motor failure, or platter damage—a cleanroom recovery was required.

Our Expertise in Physically Damaged Hard Drive Recovery

With 25 years of experience, Newcastle Data Recovery specializes in:
✔ Recovering data from dropped, impacted, or physically damaged hard drives
✔ Replacing damaged read/write heads, motors, and PCB components in a cleanroom
✔ Using advanced data recovery tools like Acelabs PC3000, DeepSpar Disk Imager, and Atola Insight Forensic

Diagnosis & Recovery Process

Upon receiving the Hitachi hard drive, our engineers conducted a detailed forensic assessment. The key findings included:

• The drive’s spindle motor was jammed, preventing the platters from spinning.
• The read/write heads were damaged, causing clicking noises when attempting to read data.
• No visible platter scratches, meaning data was still recoverable with head replacement.

To successfully recover the client’s business-critical data, we implemented a multi-step cleanroom recovery strategy:

Step 1: Cleanroom Read/Write Head Replacement & Spindle Repair

• Opened the Hitachi hard drive in a certified ISO-5 cleanroom to prevent contamination.
• Used an identical donor drive to replace the damaged read/write heads.
• Realigned the spindle motor to allow proper platter rotation.

Step 2: Secure Drive Imaging & Data Extraction

• Used DeepSpar Disk Imager to clone the drive sector-by-sector, preventing further mechanical stress.
• Extracted databases, spreadsheets, and business documents while maintaining the folder structure.

Step 3: File Integrity Verification & Secure Data Transfer

• Verified file usability and integrity, ensuring all databases and documents were intact.
• Transferred all recovered data to a new encrypted external SSD for secure access.

The Result

We successfully recovered 99.1% of the client’s lost business data, including:
✅ Work databases and financial records
✅ Client files, invoices, and business reports
✅ Project documentation and essential spreadsheets

The client was able to resume business operations without data loss.

Why Choose Newcastle Data Recovery for Physically Damaged Hard Drive Recovery?

✅ 25 Years of Expertise – Specialists in hard drive impact damage recovery.
✅ Cleanroom Repairs – Safely replacing damaged internal components.
✅ Fast, Affordable, & Reliable Service – Offering the best value data recovery in the UK.

If your Hitachi hard drive won’t spin up, clicks repeatedly, or isn’t detected, contact Newcastle Data Recovery today for expert data recovery services!