A business client from Newcastle Upon Tyne contacted Newcastle Data Recovery after their Seagate Expansion Portable hard drive stopped working following a sudden power outage. The reported issues included:
- The hard drive will not power on after the outage.
- A low-level beeping noise could be heard when connected to a computer.
- The drive was not recognised in Windows or BIOS, making data inaccessible.
- The hard drive contained business-critical data, including Sage accounts, financial records, and office documents.
Since beeping noises from a hard drive typically indicate mechanical failure—such as seized platters, motor failure, or damaged read/write heads—cleanroom recovery was required.
Our Expertise in Power Failure & Beeping Hard Drive Recovery
With 25 years of experience, Newcastle Data Recovery specialises in:
✔ Recovering data from hard drives that stop working after power failures
✔ Replacing damaged read/write heads, motors, and PCBs in a certified cleanroom
✔ Using advanced data recovery tools like Acelabs PC3000, DeepSpar Disk Imager, and Atola Insight Forensic
Diagnosis & Recovery Process
Upon receiving the Seagate Expansion Portable hard drive, our engineers conducted a detailed forensic assessment. The key findings included:
- The drive’s read/write heads were stuck on the platters, preventing the motor from spinning.
- A failed PCB component caused power delivery issues, leading to the low-level beeping sound.
- No visible platter damage, meaning data was still recoverable with precision head replacement.
To successfully recover the client’s critical business data, we implemented a multi-step forensic cleanroom recovery strategy:
Step 1: Cleanroom Read/Write Head Replacement
- Opened the Seagate Expansion Portable drive in a certified ISO-5 cleanroom.
- Used a matching donor drive to replace the failed read/write heads.
Step 2: PCB Repair & Secure Drive Imaging
- Repaired the power control board (PCB) to restore power to the drive.
- Used DeepSpar Disk Imager to clone the drive sector-by-sector, preventing further mechanical stress.
Step 3: Data Extraction & Integrity Check
- Extracted Sage account files, invoices, and financial data while maintaining the folder structure.
- Verified data integrity and usability before transferring to a secure external SSD.
The Result
We successfully recovered 99.5% of the client’s lost business data, including:
✅ Sage accounting records and tax documents
✅ Customer invoices, payroll files, and spreadsheets
✅ Office records and operational data
The client was able to regain full access to their accounting and business files without data loss.
Why Choose Newcastle Data Recovery for Power Failure Hard Drive Recovery?
✅ 25 Years of Expertise – Specialists in power failure and beeping hard drive recovery.
✅ Certified Cleanroom Repairs – Safely replacing damaged internal components.
✅ Fast, Affordable, & Reliable Service – Offering the best value data recovery in the UK.
If your Seagate Expansion Portable hard drive is not powering on or making a beeping noise, contact Newcastle Data Recovery today for expert data recovery services!
