A gaming professional in Newcastle Upon Tyne contacted Newcastle Data Recovery after their HP Omen laptop was infected by ransomware. The reported issues included:
- All files became encrypted, deleted, or inaccessible.
- A ransom demand was displayed, requesting payment for file decryption.
- The ransomware spread through the system, preventing access to critical work documents, gaming files, and personal data.
- No backups were available, and traditional antivirus tools failed to restore data.
Since ransomware encrypts files with complex algorithms, specialized forensic recovery techniques were required to regain access.
Our Expertise in Ransomware Data Recovery
With 25 years of experience, Newcastle Data Recovery specializes in:
✔ Decrypting ransomware-encrypted files using advanced forensic methods
✔ Identifying ransomware strains and applying targeted recovery solutions
✔ Using state-of-the-art tools to bypass encryption and restore lost files
Diagnosis & Recovery Process
Upon receiving the HP Omen hard drive, our engineers conducted a detailed forensic assessment. The key findings included:
- The system was infected with LockBit ransomware, encrypting all user files.
- The Master Boot Record (MBR) was altered, preventing Windows from booting.
- The ransomware had deleted Windows Shadow Copies, making basic recovery impossible.
To successfully recover the client’s gaming and work data, we implemented a multi-step forensic ransomware recovery strategy:
Step 1: Ransomware Identification & Decryption Attempts
- Analysed the encryption algorithm and ransom note to determine the attack variant.
- Cross-referenced decryption tools from global cybersecurity databases.
- Used forensic data carving to extract unencrypted file fragments.
Step 2: File System Reconstruction & Data Extraction
- Used Acelabs PC3000 and UFS Explorer to recover deleted file versions.
- Restored files using shadow data remnants and unencrypted system caches.
Step 3: Manual Decryption & File Integrity Verification
- Applied advanced decryption techniques to retrieve encrypted files.
- Verified gaming files, documents, and personal media for usability.
Step 4: Data Validation & Secure Transfer
- Successfully recovered personal and work files without paying the ransom.
- Transferred the recovered data to a secure external SSD.
- Provided cybersecurity guidance to prevent future ransomware attacks.
The Result
We successfully recovered 97.8% of the encrypted files, including:
✅ Gaming files, progress saves, and software configurations
✅ Work-related documents, emails, and spreadsheets
✅ Personal photos, videos, and music files
The client was able to regain full access to their data without paying the ransom.
Why Choose Newcastle Data Recovery for Ransomware Recovery?
✅ 25 Years of Expertise – Specialists in ransomware recovery and encrypted file restoration.
✅ Forensic-Level Decryption – Bypassing encryption to retrieve lost data.
✅ Fast, Affordable, & Reliable Service – Offering the best value data recovery in the UK.
If your files are encrypted, deleted, or inaccessible due to a ransomware attack, contact Newcastle Data Recovery today for expert ransomware data recovery services!
