CCTV Recovery

CCTV Recovery

No Fix - No Fee!

Our experts have extensive experience recovering CCTV systems for the last 25 years from all the leading CCTV brands including, Hikvision Dahua, Arlo, Nest (Google), Ring (Amazon) etc.
CCTV Recovery

Standard Recovery£399

3-5 Days

Critical Service£799

2-3 Days

Full Forensic£1200

1 Day

Need help recovering your data?

Call us on 0191 4061051 or use the form below to make an enquiry.
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Monday-Friday: 9am-6pm

Newcastle CCTV Hard Drive Data Recovery – CCTV Recording Device Specialists

At Newcastle Data Recovery, we have over 25 years of experience recovering data for our Newcastle clients from CCTV recording devices. Our forensic lab specialises in retrieving lost or inaccessible data from a wide range of CCTV systems and hard drives, ensuring quick and reliable recovery solutions.


Supported CCTV Brands

We recover data from all major CCTV manufacturers, including:

  • Yale
  • Swann
  • Ring
  • Reolink
  • Tapo
  • Nest
  • Hikvision
  • Axis Communications
  • Dahua Technology
  • Bosch Security Systems
  • Hanwha Techwin
  • IDIS
  • Avigilon

Supported Hard Drive Types

We recover data from a variety of hard drive technologies used in CCTV systems, including:

  • IDE (Integrated Drive Electronics)
  • SATA (Serial ATA)
  • M.2 Drives

Common CCTV Issues We Recover From

1. Accidental Deletion of Footage

  • Description: Important video files are mistakenly deleted.
  • Impact: Critical evidence or recordings are lost.

2. Formatting of Storage Device

  • Description: The hard drive or SD card in the CCTV system is formatted accidentally.
  • Impact: All recordings are erased but may still be recoverable.

3. Overwritten Data

  • Description: New recordings overwrite existing footage due to limited storage capacity.
  • Impact: Older data is lost and typically unrecoverable.

4. Hard Drive Failure

  • Description: The internal hard drive malfunctions due to mechanical or electrical failure.
  • Impact: All recorded footage becomes inaccessible.

5. Physical Damage to Hard Drive

  • Description: Hard drives sustain damage from impacts, fire, or water.
  • Impact: Recovery may require cleanroom procedures.

6. Power Surges or Electrical Failure

  • Description: Voltage spikes damage the DVR, NVR, or storage device.
  • Impact: Recordings are lost or the system becomes unresponsive.

7. Water or Liquid Damage

  • Description: Exposure to water causes electrical short circuits in the CCTV system or storage.
  • Impact: The system fails, and footage becomes inaccessible.

8. Firmware Corruption

  • Description: Errors during firmware updates or malware attacks corrupt the system.
  • Impact: Recordings cannot be accessed or played back.

9. File System Corruption

  • Description: The file system on the storage device becomes corrupted.
  • Impact: Video files are unreadable or lost.

10. Bad Sectors on Hard Drive

  • Description: Physical or logical damage creates unreadable areas on the drive.
  • Impact: Footage stored in these areas is lost or corrupted.

11. DVR/NVR Not Recognizing Storage Device

  • Description: The system fails to detect the connected hard drive or SD card.
  • Impact: Recordings cannot be accessed or stored.

12. DVR/NVR System Crash

  • Description: The recording system freezes or crashes due to hardware or software failure.
  • Impact: Recordings become inaccessible.

13. Forgotten Passwords or Locked Systems

  • Description: Administrators forget the password or lose access credentials.
  • Impact: The system is locked, preventing playback or export of footage.

14. Damaged or Corrupted Video Files

  • Description: Recording interruptions or errors result in broken or incomplete video files.
  • Impact: Footage cannot be played back.

15. Accidental Factory Reset

  • Description: The system is reset to factory settings, erasing all stored data.
  • Impact: All recordings are deleted but may still be recoverable.

16. Network Failures in IP Cameras

  • Description: Connectivity issues between the camera and NVR result in lost footage.
  • Impact: Footage is not stored or transmitted.

17. Encrypted Video Files

  • Description: Files are encrypted, and the decryption key is lost.
  • Impact: Videos cannot be accessed without the key.

18. Incompatible File Formats

  • Description: Videos are stored in proprietary formats unsupported by standard media players.
  • Impact: Playback requires specialised software.

19. Fragmented Storage

  • Description: Continuous recording over time fragments the storage, causing delays or errors.
  • Impact: Footage playback is interrupted or inaccessible.

20. SD Card or External Storage Corruption

  • Description: SD cards or external drives used for backup fail or become corrupted.
  • Impact: Backup footage is lost or unreadable.

21. Ransomware or Malware Attacks

  • Description: Malicious software encrypts or deletes stored video files.
  • Impact: Footage is inaccessible until the malware is removed or data is decrypted.

22. Motion Detection Errors

  • Description: Cameras fail to detect motion correctly, leading to gaps in recordings.
  • Impact: Critical events may not be captured.

23. Aging or Degrading Storage Devices

  • Description: Prolonged use causes wear and tear on hard drives or SD cards.
  • Impact: Storage capacity decreases, and errors occur more frequently.

24. DVR/NVR Overheating

  • Description: Excessive heat damages internal components of the recording system.
  • Impact: System crashes or stops recording.

25. Physical Tampering or Sabotage

  • Description: Intentional damage to the system or storage device to delete footage.
  • Impact: Recovery requires advanced techniques to retrieve lost data.

Why Choose Us?

  • Forensic Expertise: Specialized tools and techniques for CCTV data recovery.
  • Wide Compatibility: Recover data from any operating system or hard drive type.
  • All-Inclusive Support: From legacy IDE drives to modern M.2 SSDs.
  • Fast Turnaround: Minimized downtime with efficient recovery processes.
  • Proven Experience: 25 years of handling complex CCTV recovery cases.

Contact Us Today

If you’ve experienced data loss on your CCTV recording system, trust Newcastle Data Recovery to retrieve your valuable footage.

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