Data Recovery External Drive – 25 Years of Expertise
For over 25 years, we have been Newcastle upon Tyne’s trusted experts in External Drive Data Recovery, offering professional services for all types of external drives and data loss issues. Whether your data loss is due to mechanical failure, accidental formatting, or logical corruption, our expert team is here to help.
Comprehensive External Drive Recovery Services
Supported External Drive Brands and Models
We specialise in recovering data from all major external drive brands, including:
- Seagate: Backup Plus, Expansion, One Touch.
- Western Digital (WD): My Passport, My Book, Elements.
- Toshiba: Canvio Advance, Canvio Basics, Canvio Flex.
- LaCie: Rugged Series, d2 Professional.
- Samsung: T7, T5, X5 Portable SSDs.
- SanDisk: Extreme PRO Portable SSD, Ultra Dual Drive.
- ADATA: HD710 Pro, SE800.
- G-Technology: G-DRIVE, G-RAID.
- Verbatim: Store ‘n’ Go Portable HDD, Store ‘n’ Go Mini SSD.
- Silicon Power: Armor Series, Bolt B75 Pro.
Supported External Drive Interfaces
We recover data from external drives with all types of interfaces, such as:
- USB 2.0, USB 3.0, USB 3.1 (Gen 1 and Gen 2)
- USB-C (Type-C)
- Thunderbolt 3 & 4
- eSATA (External SATA)
- FireWire (IEEE 1394)
Common External Drive Issues We Recover From
External hard drives, while convenient for storage and portability, are susceptible to various issues that can lead to data loss. Here are 20 common problems encountered in external hard drive data recovery:
Mechanical Failures:
- Head Crash: The read/write heads make contact with the platters, often due to physical shock or impact during operation.
- Motor Failure: The drive motor fails, preventing the platters from spinning. This can be caused by electrical issues or wear and tear.
- Stiction: The heads become stuck to the platters, often after the drive has been powered off incorrectly.
- Bearing Failure: Worn-out bearings cause excessive noise (grinding, clicking) and can lead to more severe damage like head crashes.
Logical Failures:
- Accidental Deletion: Files are deleted from the drive, but the data may still be recoverable if not overwritten.
- Accidental Formatting: The drive is formatted, erasing all data. Recovery is possible if no new data has been written.
- File System Corruption: The file system structure is damaged, making files inaccessible. This can be due to improper removal, power outages, or software errors.
- Virus/Malware Infection: Malicious software can damage or encrypt files, making them unusable.
Connection and Interface Issues:
- Damaged USB Port/Cable: A faulty USB port on the drive or the connecting cable can prevent the computer from recognizing the drive.
- Controller Board Failure: The electronic board that controls the drive’s functions can fail due to power surges or physical damage.
Power-Related Issues:
- Power Supply Issues: Inconsistent or insufficient power from the power adapter can cause drive malfunctions and data corruption.
- Power Surges: Sudden spikes in voltage can damage the drive’s electronic components.
Physical Damage:
- Impact/Drops: Physical shocks from dropping the drive can cause internal damage, such as head crashes or platter damage.
- Water/Liquid Damage: Exposure to liquids can cause short circuits and corrosion.
- Fire/Heat Damage: Extreme heat can warp platters and melt components.
Other Issues:
- Bad Sectors: Damaged areas on the platter surface that can no longer reliably store data.
- Firmware Corruption: The drive’s internal software becomes corrupted, leading to malfunctions.
- Improper Ejection/Removal: Disconnecting the drive without properly ejecting it can cause file system corruption.
- Overheating: Excessive heat can damage drive components and lead to data loss.
- Age and Wear: Like any mechanical device, external hard drives can fail due to normal wear and tear over time.
Our Data Recovery Process
- Free Diagnostics
- Analyse the external drive to identify the issue.
- Recovery Plan
- Provide a detailed plan, including costs and timelines.
- Data Recovery
- Use advanced tools and techniques to recover your files.
- Verification of Data
- Ensure all recovered files are accessible and intact.
- Secure Data Delivery
- Return recovered data via a medium of your choice.
Why Choose Us?
- 25 Years of Expertise: Trusted by individuals and businesses in Newcastle upon Tyne.
- All Brands Supported: From Seagate to SanDisk, we recover data from all external drives.
- Advanced Tools: Cutting-edge technology to handle complex data loss cases.
- Free Diagnostics: No charge unless we recover your data.
- Secure and Confidential: Your data is handled with the utmost care.
Contact Us Today
Don’t let data loss disrupt your workflow. Trust Newcastle’s No.1 External Drive Data Recovery Expert to restore your files quickly and professionally.