A business client from Newcastle Upon Tyne contacted Newcastle Data Recovery after their Buffalo external hard drive began freezing, crashing, and causing frequent Blue Screen of Death (BSOD) errors. The reported issues included:
- The drive intermittently connected and then froze, making file access impossible.
- BSOD crashes occurred when the drive was plugged in, preventing system stability.
- Windows File Explorer often became unresponsive when accessing the drive.
- The hard drive took too long to load, and in some cases, would not be recognised at all.
- The Buffalo hard drive contained business-critical data, including all reception office files, financial records, and client accounts.
Since hard drive freezing and BSOD crashes are often caused by bad sectors, firmware corruption, or mechanical degradation, an advanced recovery process was needed.
Our Expertise in Hard Drive Failure & Data Recovery
With 25 years of experience, Newcastle Data Recovery specializes in:
✔ Recovering data from freezing, crashing, or failing hard drives
✔ Repairing bad sectors, corrupt firmware, and failing read/write heads
✔ Using advanced data recovery tools like Acelabs PC3000, DeepSpar Disk Imager, and Atola Insight Forensic
Diagnosis & Recovery Process
Upon receiving the Buffalo hard drive, our engineers conducted a detailed forensic assessment. The key findings included:
- The drive had significant bad sectors, causing system crashes and slow response times.
- Firmware corruption was detected, preventing smooth operation.
- The drive’s read/write heads were showing signs of wear, making data access unreliable.
To successfully recover the client’s critical business data, we implemented a multi-step forensic data recovery strategy:
Step 1: Secure Drive Imaging & Bad Sector Handling
- Used DeepSpar Disk Imager to clone the failing drive sector-by-sector, avoiding further data loss.
- Applied adaptive read technology to extract data from unstable sectors.
Step 2: Firmware Repair & Logical Data Reconstruction
- Used Acelabs PC3000 to repair firmware corruption, allowing more stable drive access.
- Rebuilt the file system structure, ensuring full folder recovery.
Step 3: File Verification & Secure Data Transfer
- Verified all business-critical files, spreadsheets, and financial data for accuracy.
- Transferred all recovered data to a new encrypted external SSD for future security.
The Result
We successfully recovered 99.3% of the client’s lost business data, including:
✅ Reception office documents and customer records
✅ Financial reports, invoices, and account files
✅ Employee data and critical spreadsheets
The client was able to resume office operations immediately with full data integrity.
Why Choose Newcastle Data Recovery for Business Data Recovery?
✅ 25 Years of Expertise – Specialists in repairing freezing and crashing hard drives.
✅ Forensic Data Recovery Techniques – Handling bad sectors and firmware corruption.
✅ Fast, Affordable, & Reliable Service – Offering the best value data recovery in the UK.
If your Buffalo hard drive is freezing, crashing, or causing BSOD errors, contact Newcastle Data Recovery today for expert data recovery services!